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Migrating e-mail accounts manually from one cpanel server to another

May 4, 2014
3 mins read

Migrating e-mail accounts manually

Before you can migrate e-mail data from another web hosting provider, you must first create the e-mail accounts in your new hosting account on PhilmoreHost server. To do this, follow these steps:

  1. Log in to your Hosting cPanel account.
  2. In the Mail section of the cPanel home screen, click Email Accounts.
  3. Create a new account for each e-mail address that you want to migrate.

After you have created the e-mail accounts on your new Hosting account, you are ready to migrate e-mail data. There are two ways to do this:

  • You can use FTP to manually copy files from folders on the old server to folders on the new Hosting server.
  • You can use an e-mail client, such as Horde, to export and import message data in MBOX format.
Method #1: Use FTP to transfer files

E-mail accounts that you create using cPanel are located in the /home/username/mail/example.com directory, where username represents your new Hosting account username, and example.com represents your domain name. For example, if you have an e-mail account named [email protected], its files are located in the /home/username/mail/example.com/admin directory.

To manually transfer files from the old server your new hosting account on PhilmoreHost server, use an FTP client. Make sure that you maintain the same directory structure between the two e-mail accounts.

Method #2: Use an e-mail client to import and export data

If you use an e-mail client that supports data import and export in MBOX format, you can use it to transfer messages between accounts. To do this, you download every folder in MBOX format from the old hosting provider. You then import each downloaded file to its corresponding folder in your new hosting account on PhilmoreHost server.

The following procedure describes how to use the popular Horde webmail client to export and import message data in MBOX format:

  1. Log in to the e-mail account on the old server using Horde.
  2. On the top menu bar, click Mail, and then click Folders.
  3. Select the check box for the folder you want to export.
  4. In the Choose Action list box, click Download.
  5. Click OK to confirm.
  6. Repeat steps 3 to 5 for each folder that you want to migrate. When you are done, you should have a file for each folder that you want to migrate.
  7. Log in to the e-mail account in your new hosting account on PhilmoreHost server using Horde.
  8. On the top menu bar, click Mail, and then click Folders.
  9. Select the check box for the folder you want to import.
    If the corresponding folder for the data you want to import does not exist, you must create it. To do this, click Create in the Choose Action list box. Type the folder name, and then click OK.
  10. In the Choose Action list box, click Import Messages.
  11. Click Browse, locate on your computer the exported file, and then click Import.
  12. Repeat steps 9 to 11 for each folder that you want to migrate.

By PHILMOREHOST

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